September 26, 2018

Volkswagen Van Centres celebrate success

Volkswagen Commercial Vehicles has recognised the achievements of its top performing Van Centres at its annual performance awards event, held in Manchester for representatives from the brand’s 72 dedicated Van Centres and 24 Authorised Repairers.

Following a successful year, in which Volkswagen Commercial Vehicles completed its range renewal by launching the all-new Crafter, the awards recognised the importance of the Van Centre network.

For 2017, six category awards were given to recognise performance across a number of key areas, from new and used sales, through customer satisfaction and loyalty to Authorised Repairers. There are also three top Van Centre accolades which recognise overall results.

The big winner this year was the JCT600 group, which claimed four awards, including the top Overall Award for the best performing Van Centre for JCT600 Volkswagen Van Centre in Hull. Marshall Van Centre Oxford was the top performer in Aftersales, while JCT600 Van Service Wakefield was the top performing Authorised Repairer.

Overall Top Performer Awards

Gold Award: JCT600 Volkswagen Van Centre Hull

Silver Award: Citygate Van Centre Wooburn Green

Bronze Award: Marshall Van Centre Oxford

Presenting the awards, Carl zu Dohna, director of Volkswagen Commercial Vehicles UK, commented: “Our dedicated UK Van Centre network is the backbone of our business, with staff doing a great job selling our products, but most importantly giving our customers the aftersales and in-life support that keeps their businesses moving. We have some new winners this year, and I’m grateful to each and every one of the people who work in the network for their hard work and commitment.”