Ford is extending its FordLiive connected uptime offering, with the launch of Ford Telematics Essentials. Small fleets, of five vehicles or less, have been able to use many of the benefits of the FordLiive system for free, since its launch earlier this year. The only criteria is that vans are equipped with a FordPass Connect modem (standard on Transit, Transit Custom and Ranger since mid-2019). Now Ford is offering a free slimmed-down version of its paid-for Ford Telematics system, free to all larger fleet managers.
Ford Telematics Essentials is a vehicle health tool that allows fleet managers to see all of their vans online. The system provides key vehicle health information for each vehicle, including mileage, oil life and engine hours. This can be used to help managers to plan regular maintenance and minimise downtime.
The system also reports Smart Maintenance alerts, flagging any action required by fleet managers. These alerts are split into categories including Up to Date, Action Soon, Action Now, Overdue and Off the Road. The system also provides this information to the customer’s local Transit Centre, if permission has been given. This allows the dealer to contact the customer proactively, to arrange service and repair work, with the workshop able to pre-order any spares that will be required prior to the vehicle’s arrival. Transit Centres can also use the system to see up to 60 days of vehicle history, before the van arrives in the workshop. Online bookings are expected to be added to the system by the end of the year.
At present, Ford Telematics Essentials is offered in five major European countries, the UK, Germany, France, Italy and Spain. There are currently around 500,000 vans with a FordPass Connect modem in Europe, though this number is expected to rise to more than 1 million vans by mid-2022.